Accessibility

Outlined below is some information which we hope will ensure you enjoy your visit to The Mount Somerset, regardless of whether your life is affected by a medical condition, disability, impairment or specific learning ability.
We have tried to include as much accurate detail as possible in our Access Statement but would welcome your feedback in order to continuously improve on the information we give.
Our Management team and staff are trained to accommodate guests with accessible needs, and we look forward to welcoming you.

Please note: Our lift is temporarily out of service. Apologies for any inconvenience caused.

About Us

The Mount Somerset Hotel and Spa in Taunton, Somerset is a stunning 19 bedroom Regency country house hotel, set in four acres of beautiful grounds.
This grand dame of a building sits high upon her mount, cradled in between the Quantock and Blackdown Hills, affording guests some of the best views in Somerset.
The Mount Somerset Hotel and Spa is located on the outskirts of Taunton approximately 2 miles from junction 25 of the M5 motorway and approximately 150 miles
from London.
Well established as one of the finest luxury hotels and restaurants in the region, The Mount Somerset has won a host of awards including two AA Rosettes for
outstanding cuisine and four AA stars for comfort and hospitality, making it the perfect venue for a dinner, a weekend away or a wedding in Somerset.
If you have any queries or require any further assistance please contact us via email [email protected] or give us a call on reception 01823 442500.

Before You Arrive

For full details and maps of how to reach us please click here.
The nearest railway station is Taunton, which is 10 minute drive away. If you require an accessible taxi this can be booked in advance, please see our contact details for further information. Enquiries can be made online; by phone or in person.

Car Parking and Arrival

There is car parking space available immediately in front of the house. However, there are steps up to the main entrance. Alternatively, we have 2 disabled parking spaces to the side of the hotel with a short distance to a flat, level entrance onto the ground floor.
Access to Reception is available on the ground floor directly adjacent to the hotel.
Full Porterage is offered providing assistance on your arrival with luggage.
The car park and paths are all at one level excluding the steps to the main entrance and down to the fountain; well-lit and within fully landscaped gardens.

Reception

The reception desk is situated at the main entrance to the building.
Alternatively, we are able to offer a seated check in service away from the desk if this is more suitable.
Reception has a wooden floor with a carpet strip.
Guests will be shown the guest lounge; bar; dining room and their bedroom.

Public Areas

The corridors are well lit.
Access to the guest lounge; bar and dining room are all situated on ground level and on one level.
The guest lounge & bar is situated on the ground floor. The room has a mixture of seating with sofas and chairs as well as high chairs with arms, together with low and
high coffee tables.
Lighting is natural daylight and overhead lighting and table lamps placed around the room.

Restaurant

The Restaurant is situated on the ground floor with access via a carpeted corridor.
Lighting is natural daylight with intimate lighting.
The flooring is carpet.
We are able to cater for varying dietary requirements – please speak to our Restaurant Manager on Duty.
Breakfast consists of a buffet style continental selection, whilst tea/coffee, toast and cooked dishes are served to you. We would be delighted to serve you a Continental selection to your table if required.

Accommodation

There are 6 rooms located on the first floor which are can be accessed via the lift and a short walk.
One bedroom has a walk in shower (with no step).
Bedrooms and bathrooms are bright and evenly lit by overhead lighting; bedside lighting and a desk lamp. Bathrooms are lit with an overhead light and fluorescent
light over the mirror. We are happy to provide additional light if required.
Emergency escape procedures are in each bedroom. In the event of an emergency our Management and operational team will designate a member of staff to assist guests with specific needs. This can be arranged on check-in.
Bedroom flooring is short pile carpet.
All bedrooms have en-suite bathrooms.
All bathroom floors are tiled. Rubber anti-slip bath mats are provided in the bathrooms.

Function Suites/Conference Rooms

The furniture provided in these rooms are moveable and chairs with or without arms can be provided. Specialist furniture and equipment can be provided on request with advance notice of your requirements.

Food Allergies/Intolerances

If you have a food allergy or intolerance please inform a member of staff before arrival if possible, or when you arrive at the hotel. We will endeavour to ensure that the Chef and Duty Manager are made aware of your requirements so that we can cater for you the best we can.
Please be aware if you have a nut allergy, we operate a working kitchen so although we follow best practices we cannot guarantee food will be 100% nut free.

Terrace/Gardens

There is a lawned garden area and terrace which can be accessed from the side door. There are steps down to this area, however there is flat access from the far side of the lawn, or access to our spa terrace is on a level from the building. Tables and chairs are provided for outdoor seating arrangements.
There are gardens; a pond with fountain and grounds which are on a slope.

Spa

The spa thermal suites are located on the ground floor of our separate spa building. Disabled changing facilities and toilets are located in our gym, also located on
ground level. If you require help getting to and from the gym and spa, please speak to reception prior to your booking.
We do have one ground floor treatment room and two on the first floor which are only accessible via steps. The spa terrace is on a level.

Additional Information

The fire alarm system uses bells. We are able to provide assistance if you make us aware of this requirement.
Our Manager on Duty will be made aware of any guests that require assistance in the event of an emergency evacuation.
We are pleased to offer a large print version of our menu. Please advise on making your reservation or on the Concierge form provided if you require this service.
Please inform us of any dietary requirements that you have.

Stay at The Mount Somerset Hotel

Extend your adventure by booking a room at The Mount Somerset Hotel and wake up feeling refreshed with views across the Taunton countryside.

Book a room

Eat at The Mount Somerset

Enjoy delicious, award-winning food at our hotel in either the award-winning Somerset Dining Room Restaurant or The Garden Room.

Book a table
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